Open source intellicence in company analysis

Open source intellicence in company analysis

Profitable business or unprofitable startup supported by investor? Open source intelligence (OSINT) in analyzing companies and competitors  1. Customer list analysis The company’s website has a list of customers? Check if they are indeed customers. The company...
10 benefits of a knowledge base for customers

10 benefits of a knowledge base for customers

10 benefits to your business of having a knowledge base for customers  1. Scalability and substitutability The customer service department is able to handle a finite number of requests per day. In case of vacations, days off or random events, the number of requests...