Open source intellicence in company analysis

Open source intellicence in company analysis

Profitable business or unprofitable startup supported by investor? Open source intelligence (OSINT) in analyzing companies and competitors 1. Customer list analysis The company’s website has a list of customers? Check if they are indeed customers. The company...
10 benefits of a knowledge base for customers

10 benefits of a knowledge base for customers

10 benefits to your business of having a knowledge base for customers 1. Scalability and substitutability The customer service department is able to handle a finite number of requests per day. In case of vacations, days off or random events, the number of requests...